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Content Complaints

This document outlines the procedures for reporting and resolving content-related complaints on goodluck.idolworn.com. By using goodluck.idolworn.com, you agree to abide by this Content Complaints Policy.

How to Contact Us

Idolworn.com users can report content-related complaints via email at influencer@goodluck.idolworn.com, or using our contact form here: Contact Us

Interpretation

In this Content Complaints Policy, terms have the same meanings as defined in our Terms of Service. “Business days” refer to weekdays excluding Saturdays, Sundays, and public holidays.

Who Can Use This Content Complaints Policy

This policy is available to all users of goodluck.idolworn.com for reporting any complaints related to content displayed on the website.

How to Make a Complaint

If you have a complaint about content on SofiaGray.com, including but not limited to illegal or non-consensual content, please send an email to influencer@goodluck.idolworn.com. Include your name, email address, relevant URLs, a description of the issue, and any additional information pertinent to your complaint.

Handling Illegal or Non-Consensual Content Complaints
  • Upon receipt of a complaint, we will promptly investigate within a reasonable timeframe.
  • If further information is required, we will contact you accordingly.
  • We commit to resolving complaints within seven (7) business days.
  • If content is found to be unlawful or non-consensual, we will promptly remove it and notify you via email.
Handling Other Complaints

Complaints related to other breaches of our Acceptable Use Policy and Copyright Infringement will be investigated promptly. If content breaches our policy, we will take appropriate action, including removal.

Unjustified or Abusive Complaints

Users are prohibited from making unjustified, abusive, or bad-faith complaints. We reserve the right to suspend or terminate user accounts for breaching this policy.

Appeals Process

Users may appeal against content removal due to infringement by contacting influencer@goodluck.idolworn.com with a written description of the basis of the appeal.

Dispute Resolution

Disputes regarding consent will be referred to the appropriate legal authorities in the United States if internal resolution is not feasible.

Enhanced Actions

We reserve the right to take additional actions, including account deletion and permanent bans, against users who repeatedly breach our policies or commit egregious breaches.

This Content Complaints Policy is effective immediately and subject to periodic review and updates. By continuing to use goodluck.idolworn.com, you agree to abide by this policy.